Houston Pty Ltd trading as Garage30 Customs ABN 85 103 616 940 (we, us or our) takes the issue of the privacy of your Personal Data seriously and we aim to provide you with the best possible products and services. We also want you to have confidence that we afford Personal Data an appropriate level of privacy, consistent with the national privacy principles set out in the Privacy Act 1988 (Cth) (Privacy Act), the Spam Act 2003 (Cth) (Spam Act) and the EU General Data Protection Regulation (GDPR). The Privacy Act, Spam Act and GDPR are jointly referred to as privacy legislation (Privacy Legislation).
IF YOU USE ANY GOOD AND/OR SERVICE PROVIDED BY US AND IN THE COURSE OF DOING SO YOU VOLUNTARILY PROVIDE ANY PERSONAL DATA TO US THEN YOU SPECIFICALLY REPRESENT TO US THAT YOU HAVE READ, UNDERSTOOD AND CONSENTED TO THE COLLECTION, USE AND STORAGE OF YOUR PERSONAL DATA.
Personal Data is any information relating to an identified or identifiable natural person (Data Subject). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. It also includes date of birth, address, contact number and email address.
We collect and process Personal Data for a range of purposes including:
We may disclose Personal Data to the Independent Contractor and the Independent Contractor may in turn provide us with Personal Data collected from you in the course of providing the relevant products or services. We take steps to help ensure that our Independent Contractor comply with the Privacy Legislation when they collect and handle your Personal Data.
We reserve our right to use or disclose Personal Data or information to try to locate an individual if we reasonably believe that the individual may have engaged in any unlawful or inappropriate activity in connection with our website.
Other information we may collect about you includes information gathered automatically whilst using our online services, such as our webpage and/or app (if available) and includes:
This additional information is predominantly used by us in an anonymous, aggregated form for any other purpose allowable by law including statistical and web site development purposes.
Much of the Personal Data that we hold is collected when you seek products and/or services from us or related services through us. We may also collect Personal Data in a number of other ways, for example:
A cookie is a small data file that is sent to your web browser by a website you visit. Cookies are stored in your web browser and allows our website or a third party to recognise you and make your next visit to our website easier.
Sometimes, we may collect your Personal Data about you from third parties, for example where:
From time to time, we survey our customers on a range of issues, including customer satisfaction and the quality of our service. These surveys help us to improve our services and tailor the way that we do business with you. If you do not wish to receive these surveys please unsubscribe at any time using the unsubscribe link contained in the email or email us with your request.
We have a legitimate interest in adding you to our email database/emailing you to provide you with information about our relationship, contract specific information, product specific information, reminders, information e-newsletters and e-mail marketing including relating to businesses that we are associated with. Our legitimate interest is to keep you informed in relation to the products and/or services you may have purchased or may purchase in the future. You have the ability to unsubscribe at any time using the unsubscribe link in the email or email us with your request.
Email is not a secure method of communication. If you are concerned about sending your Personal Data to us by email we suggest that you consider contacting us in person, by writing or by telephone.
If you request us to provide you with access to your Personal Data that we hold, then we will provide such information to you in a timely manner in accordance with GDPR requirements. Please submit your request to the email address noted below.
Accurate Personal Data is important to conducting our business and providing you with the agreed services. Please ensure that you advise us promptly if:
so that we may take all reasonable steps to correct the information about you and ensure that the Personal Data and information we hold is accurate complete and up to date. Personal Data and information will be updated as soon as practical following verification of the new information.
The security of information is important to us and we take all reasonable precautions to protect the Personal Data that we hold from misuse, loss, unauthorised access, modification or disclosure.
Some of the ways that we secure Personal Data include:
Despite our reasonable precautions, we do not guarantee or warrant the security of the information you share with us and we will not be responsible against destruction, theft, loss or inadvertent disclosure of Personal Data or information.
We will take reasonable steps to destroy or permanently de-identify Personal Data that is no longer needed for any purpose that is permitted by the Privacy Legislation within a reasonable time.
We will not use Commonwealth government identifiers (Identifiers) (for example, Medicare numbers) as our own identifier of individuals. We will only use or disclose Identifiers in the circumstances permitted by the Privacy Legislation.
If we transfer your Personal Data outside Australia, we will comply with requirements of the Privacy Legislation that relate to transborder data flows. Please note that some of the servers on which our customer information is held may be located overseas. As a result, Personal Data collected and held by us may be transferred overseas to be held on these servers.
If you require access to your Personal Data that we hold about you, then please send a request to us at the email address noted below. We will respond to your request within a reasonable time in accordance with the GDPR requirements.
Access to your Personal Data may be refused in a number of circumstances, including where you have already been provided with the information, the information relates to anticipated legal proceedings, or the request for access is frivolous or vexatious.
If we deny or restrict your access to Personal Data, we will explain why. Similarly, in some limited circumstances we may not make requested corrections to Personal Data, in which case we will provide you with reasons for this decision.
If you are a resident of a jurisdiction that is a member of the European Union and the GDPR applies to your Personal Data, then:
Nothing in this clause requires us to breach any law in Australia that requires us to keep your Personal Data including taxation laws.
If you have any concerns about the way your Personal Data is managed by us, or believe that a breach of your privacy has occurred, please let us know by contacting us. We will respond to your concerns as soon as possible.
Please fill our short form and one of our friendly team members will contact you back.